Part Time Guest Experience Specialist

In this role you will play a valuable role in the day-to-day operations of two busy bed and breakfasts by providing exceptional guest services, assist with daily operations, and provide a welcoming environment to guests.
 
Key Responsibilities:
Guest Services & Inn Management:

• Greet and check-in/check-out guests with professionalism and warmth.
• Answer phones and make reservations.  Competency in using a light computer application required.
• Provide concierge services, including recommending local attractions, dining, and activities.
• Light housekeeping to assist with maintaining guest rooms, public areas, and outdoor spaces to ensure cleanliness and comfort.
• Handle guest requests, concerns, and inquiries to ensure a high level of guest satisfaction.
• Support the Innkeeper with administrative tasks such as reservations, inventory management, and vendor coordination.

• Assist with executing special events, including weddings, showers, small
• Assist with the marketing and promotion of events to attract new business.

• Prior experience in hospitality, restaurant service, and event management, or a similar role is helpful
• Strong communication and interpersonal skills, with a passion for delivering excellent guest experiences.
• Maturity, reliability and a great work ethic essential.
• Exceptional organizational and time-management skills; able to juggle multiple tasks and responsibilities.
• Flexibility to work weekends, holidays, and occasional evenings for events.
• Ability to work independently, as well as part of a small team.

• Ability to stand for periods of time, walk stairs and lift to 25 lbs..

• Competitive hourly wage
• Flexible schedule
• Discounts at partnering hotels